End-user ordering mobile app

Order delivery app

The application has all features of a standard food delivery app. It can be used for a single shop or as a hub for many venues.

Booking

Users can book a spot in the venue and a parking lot in advance, navigating by the day and time slot.

Four types of delivery

An order can be made to take away, standard delivery (with tracking), upon booking, and drive-thru.

Delivery man mobile app

Convenient order navigation

Couriers can take open orders for delivery to arrive at the shop when the order is ready. Additionally, couriers can take multiple orders to deliver on the way.

Successful delivery verification

To finish the delivery, a courier should input in the app a secret word given by the client or scan a QR code.

Statistics & History

Couriers see their performance in statistics. While a manager can track a courier on the map during delivery.

Order management tablet app

Easy order management

Navigate orders from “pending” to “ready” with appropriate actions for each order status.

Resolve issues

Inform a client in case of a delay with a time and reason specification. Address disputed orders in a built-in chat.

Booking

See detailed information on the booking timetable and add bookings manually.

Shop’s dashboard

Statistics

You can see explicit statistics with infographics on the shop’s performance, such as the number of clients, orders, earnings, etc. Additionally, there are statistics on product categories, clients, ratings, and offers.

Special offers

Engage with your customers with four different types of special offers. Feel free to set up conditions, duration, audience, and it is ready for publishing!

Administrative dashboard

Multilayer management

Set up different roles and assign permission levels across all managed shops. For example, the Project Manager can access onboarding images, available languages, and joint promotions, while Hot Liner can only resolve tickets for “disputed” orders.

Customization

The available dashboard functionality depends on the role but the system can be adapted to the specific business needs.

Promo page for the app

Attract clients in one page

Create awareness about the application launch via a special promo page. Let your audience to know about the benefits they can get by downloading and using your branded app.

Attract partners in another *

In case you are creating a hub with many shops/venues, a promo page can help to attract them by describing the unique advantages they can get from the partnership.

* different pages for two audiences but on one website

Web-based end-user app

Accessability

The website with the end-user app functionality allows customers to make orders from the desktop. This is a convenient option for many users, especially for the new ones.Nevertheless, some features like “real-time tracking” would not be available for the browser visitors.

Kiosk stand app

Digital product catalog

Use the application on a kiosk monitor or a tablet to present your menu and customization options.

In-shop order

Let customers take their time while exploring the menu and making an order. The help of a venue worker is not required, the order will be sent directly to the order management app.